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Have An Alternate Communications Plan

We are one of many families who use one company to supply our Internet, cable television, and phone service. Usually that isn’t a problem, but now I’ve realized we need to have an alternate plan for our communication services. Our neighbours were having satellite installed and no longer needed the cable. But the panel for our street had the wrong house numbers allocated, so instead of disconnecting next door, we lost all of our services.

That wouldn’t have been so bad for a short time, but it was Friday of a long weekend. We called right away to report the mistake, but the technician couldn’t come back and we would have to call again Monday. It turned out that the whole week was a busy one and our service wouldn’t be restored until the following Thursday.

We did have a cell phone for emergency use. It was necessary since one of our grandkids had to go to hospital. An old tv antenna helped us get a couple of channels. As for the Internet, I visited places that had wireless access and managed to get some of my email. Without a laptop and the mobile phone, it would have been much more difficult to take care of our family and our business.

Now that life is back to normal, we have some decisions to make. Should one company supply all of those services in the future? What alternatives do we have?

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Categories: Business Tips
  1. July 17th, 2010 at 14:38 | #1

    The whoas of Canadian telecom..

    One trick I’ve seen used is to ensure you’re home inet is from a different provider then your smart phone. Another option is to use mobile inet stick for laptops, etc. can also be used as the main home internet connection was required.

    • Carol
      July 17th, 2010 at 22:04 | #2

      Thanks Jeremy. I saw someone last week in the park using one of those mobile sticks with their laptop. Surfing under the trees – think I better get one.

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